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Shipping Infomation

Home Delivery

 
Price Within (From Pickup Point : 27, Hotham Street, Cranbourne, VIC 3977)
 
Distance from Pickup
Delivery Charge
Free Delivery

00 KM – 20 KM
21 KM – 50 KM
51 KM – 80 KM

Further

$6
$8
$10

Australia Post Terms

For Orders above $60
For Orders above $90
For Orders above $120

Contact Us

IMPORTANT: The above delivery charges apply only to the suburbs in Greater Melbourne, which is the area within the Urban Growth Boundary. Delivery charges may vary for areas outside of Greater Melbourne regardless of the above distance

 

Delivery orders DO NOT include the following products :

* Over 10KG products (Including Rice)
* Over 10L products

Click & Collect
Pick up from following locations

* Cranbourne – 27, Hotham Street, Cranbourne, VIC 3977

* Clyde North – 6,Hamersley Drive, Clyde North, VIC 3978

Last updated August 05, 2022
 
This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms: https://www.onaroonline.com/tac/.
 
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
 
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
 
In-Store Pickup
 
In-store pickup is available for All Purchases. Pickups are available every day – From 10:00 AM – 6:00 PM.
 
Free Shipping
 
Refer to the Table Above
 
Expedited Shipping Fees
 

We also offer expedited shipping at the following rates:

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
 
All times and dates given for delivery of the products are given in good faith but are estimates only.
 
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
 
HOW IS MY SUBSCRIPTION FULFILLED?
 
If you are buying a subscription then we will deliver on: Each week on the selected day in your account settings
 
DO YOU DELIVER INTERNATIONALLY?
 
We do not offer international shipping.
 
QUESTIONS ABOUT RETURNS?
 
If you have questions about returns, please review our Return Policy: https://www.onaroonline.com/return/.
 
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
 
If you have any further questions or comments, you may contact us by: 
Online contact form: https://www.onaroonline.com/contact-us/